Sunspel is renowned for its authentic British heritage of over 150 years and for mastering the art of timeless, luxurious, everyday clothing.  Heritage and innovation combine beautifully to deliver collections of exceptional quality and style with understated design at their core. Sustainability is at the heart of the brand, and we remain a family-style business, sourcing our cotton direct from farmers and manufacturing in the UK. 

Sunspel has boutiques in London, New York and Tokyo and is stocked in some of the most luxurious retailers globally. The business has experienced exceptional growth and success over recent years with a thriving online division. This is an extremely exciting time for the brand, and we are strengthening our teams in order to lead and nurture growth in the coming years.

We have always been innovators, with a history of introducing new kinds of clothes and developing our own unique fabrics. Today we draw on our rich heritage to create clothes that are both timeless and modern. Sunspel has always been a peculiar combination of tradition and innovation.

The company is based in Long Eaton, near Nottingham, in the factory we have occupied for the best part of a century. We continue to draw on the traditional clothing techniques and expertise of the Nottingham area where the company was founded back in 1860. We also have offices in London, where the marketing, online and wholesale team reside.

We are always on the lookout for interested, knowledgeable individuals with a passion for craftsmanship and exceptional customer service. If you’d like to speculatively send through your CV, we’ll always consider you when a suitable position does become available.

If you think you’d be a positive addition to our store team, you can email your CV to: recruitment@sunspel.com

The Role
We have an exciting opportunity for two experienced Sales Associates to join our team at our beautiful Marin Country Mart store in Larkspur, CA. We have one full time role, working 40 hours per week and one part time role, working 24-32 hours per week.

Summary
As a Sales Associate, you are passionate about Sunspel the brand and its products with a deep passion for fashion & luxury. You will provide excellent customer service by warmly welcoming our customers, advising them on their needs, answering their questions and upselling products to increase overall store revenue.

Key Responsibilities

• Achieve daily, monthly sales goals by converting & upselling products to customers increasing revenue
• Operate point of sale (purchase’s, exchanges, refunds) and ensure CRM is completed for each customer
• Ensure all go-backs are put away after each customer 
• Responsible to contact customers following their visit to build relationship for future visits and events 
• Keep up to date with current fashion trends and in-depth knowledge of Sunspel products and offerings 
• Assist with all day-to-day store operations & store recalls when needed 
• Reliable and punctual for all confirmed shifts 
• Maintain a professional appearance and is well-presented in line with Sunspel guidelines
• Maintains Sunspel visual merchandising and housekeeping standards front and back of house
• Support Line Manager & Store Team with all other assigned duties

What you will bring

• Experience in sales within either a retail environment, hospitality or customer facing environment 
• Drives for results as a team to achieve goals 
• Excellent customer service & communication skills 
• Good Microsoft Office Suite & numerical skills 
• Team player with a can-do attitude

Where you will work

• This position is 100% instore 
• Flexibility in schedule including working weekends & holidays with the needs of the business 
• Standing, walking, moving for a minimum of 4- 8hrs daily 
• Ability to lift and carry 40lbs

What we offer

• Competitive salary/ hourly rate
• Commission
• Benefits (based on number of hours worked) 
• Generous clothing allowance (seasonal/annually)
  

To apply, please send a copy of your resume to retailcareers@sunspel.comand state how many hours you are applying for.